Of course, a new, fancy-pants dock will cost hundreds more dollars than necessary because we live in Australia, justifying Bose's attempt to charge whatever they like (almost twice the US price!). It's not a happy prospect.
Hubby is an engineer, so he decided to take matters into his own hands. We now have bits of Bose dock strewn all over the kitchen counter. Then he searched online and found this repair video, that I feel you must watch if you have any sense of humor that needs stimulating today: